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Privacy Policy
04 Feburary 2007.
At Cloud Amber we recognise that privacy is important. This Policy applies the carbon
calculator website offered by Cloud Amber or its subsidiaries or affiliated companies
(collectively, Cloud Amber's "services").
Cloud Amber adheres to the UK Data Protection Act 1998 for all of the information
held and used.
If you have any questions about this Policy, please feel free to contact us through
our website or write to us at Privacy, Cloud Amber, 3 Temple Quay, Temple Back East,
Bristol, BS1 6DZ, United Kingdom.
Information we collect and how we use it
We offer a number of services that do not require you to register for an account
or provide any personal information to us, such as Cloud Amber carbon calculator.
In order to provide our full range of services, we may collect the following types
of information:
- Information you provide - When you sign up for a Cloud Amber Account
or other Cloud Amber service or promotion that requires registration, we ask you
for personal information (such as your name, email address and an account password).
For certain services, we also request credit card
or other payment account information which we maintain in encrypted form on secure
servers. We may combine the information you submit under your account with information
from other Cloud Amber services or third parties in order to provide you with a
better experience and to improve the quality of our services. For certain services,
we may give you the opportunity to opt out of combining such information.
- Cloud Amber cookies - When you visit Cloud Amber, we send one or
more cookies - a small file containing a string of characters - to your computer
that uniquely identifies your browser. We use cookies to improve the quality of
our service by storing user preferences and tracking user trends, such as how people
search. Most browsers are initially set up to accept cookies, but you can reset
your browser to refuse all cookies or to indicate when a cookie is being sent. However,
some Cloud Amber features and services may not function properly if your cookies
are disabled.
- Log information - When you use Cloud Amber services, our servers
automatically record information that your browser sends whenever you visit a website.
These server logs may include information such as your web request, Internet Protocol
address, browser type, browser language, the date and time of your request and one
or more cookies that may uniquely identify your browser.
- User communications - When you send email or other communication
to Cloud Amber, we may retain those communications in order to process your inquiries,
respond to your requests and improve our services.
- Affiliated sites - We offer some of our services in connection
with other web sites. Personal information that you provide to those sites may be
sent to Cloud Amber in order to deliver the service. We process such information
in accordance with this Policy. The affiliated sites may have different privacy
practices and we encourage you to read their privacy policies.
- Links - Cloud Amber may present links in a format that enables
us to keep track of whether these links have been followed. We use this information
to improve the quality of our search technology, customized content and advertising.
For more information about links and redirected URLs, please see our FAQs.
- Other sites - This Privacy Policy applies to web sites and services
that are owned and operated by Cloud Amber. We do not exercise control over the
sites displayed as search results or links from within our various services. These
other sites may place their own cookies or other files on your computer, collect
data or solicit personal information from you.
Cloud Amber only processes personal information for the purposes described in the
applicable Privacy Policy and/or privacy notice for specific services. In addition
to the above, such purposes include:
- Providing our products and services to users, including the display of customized
content and advertising;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network; and
- Developing new services.
Cloud Amber processes personal information on our servers in the United Kingdom.
We may process personal information to provide our own services. In some cases,
we may process personal information on behalf of and according to the instructions
of a third party, such as our advertising partners.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you
to provide personal information. If we use this information in a manner different
than the purpose for which it was collected, then we will ask for your consent prior
to such use.
If we propose to use personal information for any purposes other than those described
in this Policy and/or in the specific service notices, we will offer you an effective
way to opt out of the use of personal information for those other purposes. We will
not collect or use sensitive information for purposes other than those described
in this Policy and/or in the specific service notices, unless we have obtained your
prior consent.
You can decline to submit personal information to any of our services, in which
case Cloud Amber may not be able to provide those services to you.
Information sharing
Cloud Amber only shares personal information with other companies or individuals
outside of Cloud Amber in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive
personal information.
- We provide such information to our subsidiaries, affiliated companies or other trusted
businesses or persons for the purpose of processing personal information on our
behalf. We require that these parties agree to process such information based on
our instructions and in compliance with this Policy and any other appropriate confidentiality
and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such
information is reasonably necessary to (a) satisfy any applicable law, regulation,
legal process or enforceable governmental request, (b) enforce applicable Terms
of Service, including investigation of potential violations thereof, (c) detect,
prevent, or otherwise address fraud, security or technical issues, or (d) protect
against imminent harm to the rights, property or safety of Cloud Amber, its users
or the public as required or permitted by law.
If Cloud Amber becomes involved in a merger, acquisition, or any form of sale of
some or all of its assets, we will provide notice before personal information is
transferred and becomes subject to a different privacy policy.
We may share with third parties certain pieces of aggregated, non-personal information,
such as the number of users who searched for a particular term, for example, or
how many users clicked on a particular advertisement. Such information does not
identify you individually.
By law you are entitled, upon payment of a fee, to receive a copy of information
or data about you that is held by any of the companies. You are also entitled to
require the rectification, erasure or blocking of any such information or data which
is inaccurate or not up-to-date and held by the companies. If you wish to exercise
any of these rights, or if you wish to opt-out of any future processing of your
information or data held by the companies, please write to Cloud Amber Limited at
the address below stating your full name and address and providing any other relevant
information.
Please contact us at the address below for any additional questions about the management
or use of personal data.
Information security
We take appropriate security measures to protect against unauthorized access to
or unauthorized alteration, disclosure or destruction of data. These include internal
reviews of our data collection, storage and processing practices and security measures,
as well as physical security measures to guard against unauthorized access to systems
where we store personal data.
We restrict access to personal information to Cloud Amber employees, contractors
and agents who need to know that information in order to operate, develop or improve
our services. These individuals are bound by confidentiality obligations and may
be subject to discipline, including termination and criminal prosecution, if they
fail to meet these obligations.
Data integrity
Cloud Amber processes personal information only for the purposes for which it was
collected and in accordance with this Policy or any applicable service-specific
privacy notice. We review our data collection, storage and processing practices
to ensure that we only collect, store and process the personal information needed
to provide or improve our services. We take reasonable steps to ensure that the
personal information we process is accurate, complete, and current, but we depend
on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use Cloud Amber services, we make good faith efforts to provide you with
access to your personal information and either to correct this data if it is inaccurate
or to delete such data at your request if it is not otherwise required to be retained
by law or for legitimate business purposes. We ask individual users to identify
themselves and the information requested to be accessed, corrected or removed before
processing such requests, and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical effort, jeopardize
the privacy of others, or would be extremely impractical (for instance, requests
concerning information residing on backup tapes), or for which access is not otherwise
required. In any case where we provide information access and correction, we perform
this service free of charge, except if doing so would require a disproportionate
effort. Some of our services have different procedures to access, correct or delete
users' personal information. We provide the details for these procedures in the
specific privacy notices or FAQs for these services.
Enforcement
Cloud Amber regularly reviews its compliance with this Policy. Please feel free
to direct any questions or concerns regarding this Policy or Cloud Amber's treatment
of personal information by contacting us through this web site or by writing to
us at Privacy, Cloud Amber, 3 Temple Quay, Temple Back East, Bristol, BS1 6DZ, United
Kingdom. When we receive formal written complaints at this address, it is Cloud
Amber's policy to contact the complaining user regarding his or her concerns. We
will cooperate with the appropriate regulatory authorities, to resolve any complaints
regarding the transfer of personal data that cannot be resolved between Cloud Amber
and an individual.
Changes to this policy
Please note that this Privacy Policy may change from time to time. We will post
any Policy changes on this page and, if the changes are significant, we will provide
a more prominent notice (including, for certain services, email notification of
Policy changes). Each version of this Policy will be identified at the top of the
page by its effective date.
If you have any additional questions or concerns about this Policy, please feel
free to contact us any time through this web site or at Privacy, Cloud Amber, 3
Temple Quay, Temple Back East, Bristol, BS1 6DZ, United Kingdom.
If you would like to know more or register to updates for this site, please
register your details.
Please see our
see our privacy policy
for details on how your information will be used.
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